If you spend more than $350 within 12 months, you will be upgraded to Gold member.
If you spend less than $250 in 12 months, you will be downgraded to Bronze member.
*Spending Criteria refers to Nett Spent Amount.
*Spending Criteria refers to Nett Spent Amount.
Depending on your membership level, you can earn 5% (Bronze), 7% (Silver) or 10% (Gold) rebate of your total bill, before 7% GST and 10% service charge.
Rebate$ are in dollar value and rounded off to 2 decimal places. Rebate$ can be accumulated and used to offset your bill during your future visits.
Yes. First Gourmet Rebate$ have one-year validity from your anniversary date, after which the Rebate$ expire. However, there is a one month grace period. After the expiry date, members can still redeem the expired balance during the grace period.
After the grace period, any unutilised balance will be reset to $0. Kindly note that the reset will not affect Rebate$ earned in the new cycle.
E.g. A member who joins on 25 June 2024 will have all unused Rebate$ expire on 24 June 2025. The expired balance can still be used within the one month grace period until the end of 24 July 2025. Unutilised expired balance will be reset to $0 after the grace period.
Provide them with your mobile number for verification purpose. Our staff will assist with the redemption of the voucher. Please be sure to redeem the vouchers before they expire.
Vouchers do have an expiry date, please be sure to redeem the vouchers before they expire. Validity of vouchers cannot be extended if expired.
*Kindly note that for $ dollar value e-vouchers, the minimum spending is calculated after GST and service charge.
However, for % discount e-vouchers (E.g: 20% Birthday e-vouchers), the discount is applied before GST & service charge for casual dining restaurants (Zaffron Kitchen & Pavilion Banana Leaf)
If you sign up on your birthday month (e.g. Your birth date is on 10 August and you sign up in August), you will receive the birthday voucher on the day you join as a member.
For example, if we have a 20% off credit card promotion, you will have to inform our staff whether you want to redeem the credit card promotion or use the vouchers. In the case you choose to redeem the third-party promotions, you can still earn Rebate$ for future transactions.
If the voucher name states a brand (e.g. $5 Prata Wala, $20 Zaffron Kitchen), then it can only be used for that brand.
Casual Dining vouchers are for our casual dining brands, such as Zaffron Kitchen, Pavilion Banana Leaf, and Ottoman Kebab & Grill (the last brand is currently closed due to COVID-19).
If the voucher does not state any brand, (e.g. $10 Update Profile), then it can be used in any of our restaurants.